Matthew Griffin Codex Of The Future Series Matthew Griffin Keynote The future of agentic retail and cx | digitalbeat, gmbh | matthew griffin | retail futurist matthew griffin | leadership & futurist keynote 766k subscribers subscribe subscribed. All of a sudden, with a seeming click of the fingers, we’re entering a new era of retail – called agentic commerce – where artificial intelligence (ai) agents search, evaluate, and buy your products for you.

Retail Cx Report Reveals Shift In Consumer Expectations Martech Cube In customer experience, explains zdatny, ai has the power to unlock hundreds of billions of dollars by transforming how retailers understand and serve their customers. the report projects that ai enabled cx could generate an estimated $440 billion in annual ebitda for consumer facing businesses. Advanced ai capabilities are transforming retail as they evolve beyond simple automation and content generation to agentic ai – intelligent systems that can reason, understand context,. By prioritizing ethical considerations, investing in robust data systems, and aligning ai applications with customer needs, the industry can unlock its full potential, setting the stage for a transformative future. Agentic ai delivers competitive differentiation, including intelligent decision making, supplier management, workforce optimization, cybersecurity, and adaptive business models, to help achieve ai first retail.

Retail Trends Ai And Cx In Focus Synthmind By prioritizing ethical considerations, investing in robust data systems, and aligning ai applications with customer needs, the industry can unlock its full potential, setting the stage for a transformative future. Agentic ai delivers competitive differentiation, including intelligent decision making, supplier management, workforce optimization, cybersecurity, and adaptive business models, to help achieve ai first retail. ‘agentic ai’ – autonomous, targeted ai – promises to revolutionise the retail landscape. but is the sector ready for it? until now, retailers have mainly used ai as an intelligent assistant: chatbots answered customer questions, algorithms made product recommendations, and predictive models optimised inventory management. Agentic ai could be hugely useful for e commerce businesses looking to differentiate themselves based on more efficient, personalized and automated cx. today, ai agents can automate e commerce. Agentic ai is revolutionizing retail by transforming static interactions into dynamic, outcome driven experiences. acting with intent and autonomy, it delivers hyper personalized service across every touchpoint—driving revenue, boosting loyalty, and reducing cost to serve. Agentic ai built on open source frameworks empowers businesses to innovate securely, protecting intellectual property and sensitive data while significantly lowering costs. this shift enables retailers to build unique, sustainable advantages that are both scalable and future ready.

02 ‘agentic ai’ – autonomous, targeted ai – promises to revolutionise the retail landscape. but is the sector ready for it? until now, retailers have mainly used ai as an intelligent assistant: chatbots answered customer questions, algorithms made product recommendations, and predictive models optimised inventory management. Agentic ai could be hugely useful for e commerce businesses looking to differentiate themselves based on more efficient, personalized and automated cx. today, ai agents can automate e commerce. Agentic ai is revolutionizing retail by transforming static interactions into dynamic, outcome driven experiences. acting with intent and autonomy, it delivers hyper personalized service across every touchpoint—driving revenue, boosting loyalty, and reducing cost to serve. Agentic ai built on open source frameworks empowers businesses to innovate securely, protecting intellectual property and sensitive data while significantly lowering costs. this shift enables retailers to build unique, sustainable advantages that are both scalable and future ready.

The Cx Trends Shapingthe Future Of Retail Customer Experience Cx Agentic ai is revolutionizing retail by transforming static interactions into dynamic, outcome driven experiences. acting with intent and autonomy, it delivers hyper personalized service across every touchpoint—driving revenue, boosting loyalty, and reducing cost to serve. Agentic ai built on open source frameworks empowers businesses to innovate securely, protecting intellectual property and sensitive data while significantly lowering costs. this shift enables retailers to build unique, sustainable advantages that are both scalable and future ready.

How The Digital Transformation Is Enhancing The Customer Experience